Need Help With Food?
If you and your family are skipping meals, please know that the Storehouse is here to help. Going hungry impacts your health, the educational success of your children, your ability to focus, and more.
The pantry is usually open to the public from 9 am to noon Wednesday, Friday and Saturday. Sometimes we are closed on or around a holiday, so please check the calendar below to be sure.
Our pantry is located at 106 Broadway Blvd SE in downtown Albuquerque, just south of Central Avenue in downtown Albuquerque.
Requirements
- You will be asked to fill out paperwork during your first visit. This will include information about yourself and the members of your household who need food.
- We serve on a first-come, first-served basis. The Storehouse is in compliance with the Civil Rights Act.
- Our team and volunteers will work with you in a respectful manner and we expect the same in return. You will be expected to be kind to our staff, our volunteers who generously give their time, and other clients. You will be asked to review and sign our Code of Conduct during your first visit. If you do not follow the rules, we have the right to refuse you service.
- Please leave pets at home to allow us to maintain better food safety at the pantry.
The Storehouse will be closed on Friday, November 27 and Saturday, November 28 in observance of the Thanksgiving holiday. Thank you for your understanding!
How the Storehouse Works to Provide Food for Local Families
- We rely on donations from the community for operational funds as well as food. The Storehouse is not a governmental program.
- We provide packed boxes and bags of canned and shelf-stable foods, meats, dairy products, and any fresh fruits and vegetables we have on hand. Our goal is to provide a full cart full of food for each household, but what we give depends on the donations and what we have on hand.
- Every effort is made to provide our clients with well balanced nutritious meals. If we have pasta sauce, we try to also provide pasta and a salad, for example.
- If you are home-bound, you may ask a friend, family member, or a case manager to receive food on your behalf. Paperwork is available at the Storehouse. You can call 311 for more information on how to get connected with a case manager. We also offer delivery to a limited number of households per week. Reserve your food delivery by calling (505)842-8691 and leaving a detailed message.
- Companies and organizations that donate food are protected from criminal and civil liability under the Good Samaritan Food Donation Act. Our work at the Storehouse falls under the coverage of this legislation. Read more about the Federal Bill Emerson Good Samaritan Food Donation Act.
Beyond Food: Wrap-Around Services We Provide
Low-Income Water and Solid Waste Credit
Assistance with paying water/solid waste utility bills is available to those who own their home (are paying towards a mortgage), are current on their bill, and meet income guidelines listed on the application.
The Storehouse works in cooperation with the Albuquerque Bernalillo County Water Utility Authority for the Low-Income Water and Solid Waste Credit (LIC) program. The application is available HERE in English.
The Storehouse funciona en conjunción con la autoridad del agua y residuos sólidos para el programa de bajos ingresos de crédito (LIC). La solicitud está disponible AQUÍ en Espanol.
The Storehouse provides one-time assistance through the Water Authority Grant program for low-income homeowners and tenants paying the water/sewer bill. If you need further assistance, call 505-842-6491 and select the option for Water Authority to apply.
Pet Food Pantry
The Storehouse understands that people also struggle to feed their pets so we are one of just a few organizations in the Albuquerque metro area that also provide pet food. Our Pet Food Pantry takes place on the third Friday of every month. New Mexico Street Pet Project and VCA Charities help in these efforts.
This food is also subject to donations so clients can receive food for either a dog or a cat, and availability of pet food is not guaranteed. Clients can choose to receive food for their family on the same day as pet food or can choose to just pick up pet food.
United Way of Central New Mexico 2-1-1
If you have other needs, beyond food, please call 2-1-1 or visit their database. They offer a wide variety of resources including help paying for bills, housing support, disaster recovery, and more. You can also reach United Way by calling (505) 245-1735.
Other Local Food Resources
The Storehouse works collaboratively with other hunger organizations. The ultimate goal is to help the people of New Mexico who are missing meals and going hungry get the food they need. If our operational hours don’t work for you and your family, Roadrunner Food Bank has a helpful list of other resources and also a map to help you find food.
USDA Nondiscrimination Statement
In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, disability, age, marital status, family/parental status, income derived from a public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA (not all bases apply to all programs). Remedies and complaint filing deadlines vary by program or incident.
Persons with disabilities who require alternative means of communication for program information (e.g., Braille, large print, audiotape, American Sign Language, etc.) should contact the State or local Agency that administers the program or contact USDA through the Telecommunications Relay Service at 711 (voice and TTY). Additionally, program information may be made available in languages other than English.
To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form, AD-3027, found online at How to File a Program Discrimination Complaint and at any USDA office or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by:
(1) mail: U.S. Department of Agriculture, Office of the Assistant Secretary for Civil Rights, 1400 Independence Avenue, SW, Mail Stop 9410, Washington, D.C. 20250-9410;
(2) fax: (202) 690-7442; or
(3) email: program.intake@usda.gov.
USDA and the Storehouse New Mexico are equal opportunity providers and employers.